Privacy policy

ZEBO RAVE respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect certain information, including:

Name
Billing and shipping address
Email address
Phone number
Payment-related information
Order history
Device information
IP address
Browser and usage data

Payment information is processed through secure third-party payment providers. We do not store complete payment card details on our servers.

How We Use Your Information

We use collected information for legitimate business purposes, including:

Processing and fulfilling orders
Providing customer support
Communicating about purchases and deliveries
Managing returns, refunds, and exchanges
Preventing fraud and unauthorized transactions
Improving website performance and user experience
Complying with legal obligations
Maintaining website security

We collect only the information reasonably necessary to operate our business and provide services to our customers.

Marketing Communications

If you voluntarily subscribe to promotional emails, we may send updates about products, promotions, or company news.

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.

We do not use your personal information for advertising purposes without your consent where such consent is required by applicable law.

We Do Not Sell Personal Information

ZEBO RAVE does not sell, rent, trade, or otherwise transfer customers' personal information to third parties for monetary compensation.

We do not share personal information with third parties for their independent advertising or marketing purposes without your consent.

Information Sharing

We may share limited information with trusted service providers only when necessary to operate our business, including:

Payment processors
Shipping carriers
Website hosting providers
Fraud prevention services
Customer support platforms

These service providers are authorized to use the information only as necessary to perform services on our behalf and are required to protect customer information.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Remember user preferences
Maintain shopping cart functionality
Analyze website traffic
Improve website performance
Enhance user experience

Most web browsers allow users to manage or disable cookies through browser settings. Disabling certain cookies may affect website functionality.

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Our website is protected by a valid SSL (Secure Sockets Layer) security certificate, which encrypts information transmitted between your browser and our website.

While no online system can guarantee absolute security, we continuously work to maintain appropriate safeguards designed to protect customer data.

Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders and provide services
Maintain business records
Resolve disputes
Enforce agreements
Comply with applicable legal requirements

When information is no longer required, it will be securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

Request access to your information
Request correction of inaccurate information
Request deletion of eligible information
Object to certain processing activities
Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age. If we become aware that such information has been collected, we will take reasonable steps to remove it.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

Applicable Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of the United States, without regard to conflict of law principles.

Where applicable, we also strive to comply with relevant federal, state, and consumer privacy regulations that apply to our business operations.