Shipping policy

At ZEBO RAVE, we aim to process and ship orders as quickly as possible while providing clear delivery expectations for our customers.

Order Processing Time

Orders are typically processed and shipped within 1–2 business days after payment is confirmed.

Orders placed after 12:00 PM (EST) will be processed on the next business day.

Please note that business days do not include weekends or public holidays.

Shipping Destinations

We currently ship only within the United States.

At this time, we do not offer international shipping.

Estimated Delivery Time

After an order has been shipped, the estimated transit time is 5–10 business days within the United States.

Please note that delivery dates are estimates only and are not guaranteed. Actual delivery times may vary depending on carrier operations, destination, weather conditions, and seasonal shipping volumes.

Shipping Rates

We offer free shipping on all orders within the United States.

No additional shipping charges, handling fees, or delivery surcharges will be added at checkout.

Carriers and Order Tracking

Orders are shipped through United States Postal Service (USPS).

Once your order has been dispatched, a shipping confirmation email containing your tracking number will be sent to the email address provided during checkout.

Customers who create an account may also view tracking information through their account dashboard when available.

Shipping Restrictions

We currently ship only to addresses located within the United States.

We do not ship to international destinations.

Delays and Unforeseen Circumstances

While we strive to meet all estimated delivery timelines, delays may occasionally occur due to circumstances beyond our control, including but not limited to:

Severe weather conditions
National holidays
Transportation disruptions
Carrier service interruptions
Supply chain delays

If a significant delay affects your order, we will make reasonable efforts to notify you using the contact information provided at checkout.

Lost or Damaged Packages

If your package is lost in transit or arrives with significant shipping damage, please contact us within 7 days of delivery or the expected delivery date.

Our support team will work with the carrier to investigate the issue and assist with an appropriate resolution.

Contact Information:

ZEBO RAVE
Email: service@zeborave.com
Phone: +1 (570) 242-1414