Terms of service

These Terms of Service ("Terms") govern your access to and use of the ZEBO RAVE website, products, and services. By accessing this website or placing an order, you agree to comply with these Terms.

If you do not agree with any part of these Terms, please discontinue use of the website.

1. Eligibility

By using this website, you represent that you are at least 18 years old or have the consent of a parent or legal guardian and are legally capable of entering into binding agreements.

2. Acceptance of Orders

All orders placed through the website are subject to review and acceptance.

Receipt of an order confirmation does not guarantee acceptance of the order. We reserve the right to refuse, cancel, or limit any order when necessary.

3. Product Information

We strive to ensure that product descriptions, specifications, images, and pricing are accurate.

However, minor differences in color, texture, dimensions, packaging, or appearance may occur due to lighting, display settings, manufacturing processes, or product updates.

4. Pricing and Payment

All prices displayed on the website are shown in U.S. Dollars unless otherwise stated.

Customers are responsible for providing valid payment information and authorizing payment for all purchases made through their accounts.

5. Order Verification

To protect customers and prevent fraudulent transactions, ZEBO RAVE may request additional verification before processing certain orders.

Failure to provide requested information may result in order cancellation.

6. Shipping and Delivery

Shipping timelines provided on the website are estimates only.

Delivery dates are not guaranteed and may be affected by weather conditions, carrier delays, public holidays, supply chain disruptions, or other circumstances beyond our control.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund & Return Policy.

Customers should review the applicable policy before making a purchase.

8. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

You agree to notify us immediately of any unauthorized access or suspicious activity involving your account.

9. Accurate Information

Users agree to provide accurate, current, and complete information during account registration, checkout, and communications with customer support.

Providing false or misleading information may result in suspension of services or cancellation of orders.

10. Prohibited Activities

Users may not:

Violate any applicable law or regulation
Interfere with website operations
Attempt unauthorized access to systems or data
Upload malicious software or harmful code
Engage in fraudulent transactions
Use automated tools to scrape website content
Misrepresent identity or affiliation
Disrupt other users' access to the website

11. Intellectual Property

All content on this website, including but not limited to text, images, graphics, product descriptions, logos, trademarks, designs, layouts, and software, is owned by or licensed to ZEBO RAVE.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

12. User-Submitted Content

If you submit reviews, comments, feedback, photos, or other materials, you grant ZEBO RAVE a non-exclusive, royalty-free right to use, display, reproduce, and publish such content for business purposes.

Users remain responsible for the content they submit.

13. Review Guidelines

Reviews and comments must be truthful, respectful, and relevant to actual customer experiences.

We reserve the right to remove content that contains:

Spam
Offensive language
Harassment
False statements
Illegal content
Advertising or promotional links

14. Website Availability

We make reasonable efforts to maintain uninterrupted access to the website.

However, temporary interruptions may occur due to maintenance, technical issues, upgrades, security concerns, or events beyond our control.

15. Security Measures

Users must not attempt to bypass, disable, or interfere with website security features.

Any unauthorized activity may result in immediate termination of access and potential legal action.

16. Third-Party Services

The website may contain links to third-party websites, payment providers, shipping carriers, or external services.

ZEBO RAVE is not responsible for the content, policies, availability, or practices of third-party services.

17. Limitation of Liability

To the maximum extent permitted by applicable law, ZEBO RAVE shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of the website, products, or services.

This limitation applies even if we have been advised of the possibility of such damages.

18. Product Use Responsibility

Customers are responsible for using purchased products in a safe and appropriate manner.

ZEBO RAVE shall not be responsible for damages resulting from misuse, improper handling, unauthorized modification, or failure to follow product instructions.

19. Force Majeure

ZEBO RAVE shall not be held responsible for delays or failures caused by events beyond reasonable control, including:

Natural disasters
Severe weather
Government actions
Labor disputes
Transportation disruptions
Supply shortages
Internet or communication failures

20. Right to Refuse Service

We reserve the right to refuse service, restrict access, cancel orders, or terminate accounts when necessary to protect our customers, business operations, employees, or legal interests.

21. Privacy Protection

Personal information is collected, processed, and protected in accordance with our Privacy Policy.

We do not sell customer personal information and do not use personal information for advertising purposes without consent where required by law.

22. Compliance With Laws

Users agree to comply with all applicable local, state, federal, and international laws when accessing the website and purchasing products.

23. Dispute Resolution

In the event of a dispute, both parties agree to first attempt to resolve the matter through good-faith communication before pursuing formal legal remedies.

24. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States and any applicable state laws, without regard to conflict of law principles.